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#1 2008-08-08 19:23:24

VERICUT Specialist
From: Irvine, CA
Registered: 2004-10-08
Posts: 146

Sentinel RMS Development Kit: Error[19]: Failed to add ...

Error message:

"Sentinel RMS Development Kit: Error[19]: Failed to add license code"
followed by a license key string

This message displays on Windows computers in a command prompt when attempting to add licenses to the license server and the Host ID used to create the license does not match any Host ID's on the license server computer.

Licenses are added to the license server using the following start menu buttons under CGTech VERICUT 6.2 > License Server Only >:

. Configure License & Setup Server
. Update Licenses on Running Server

Make sure the Host ID (the number after Ethernet:) in the license email matches a Host ID on the computer you're attempting to add licenses to. View the computer's available Host ID's via:

CGTech VERICUT 6.2 > License Server Only > Display Host ID

If the ID's do not match, then request a new license (see below) or find the computer they do match on.

If the ID's match, then possibly a hardware fault is causing the error. See posting

You can request a replacement license email from … k-request/

Once you get a new license email, save the license file and try updating the license server again.


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